![]() ![]() ![]() Dynamics 365 is a suite comprising six distinct but related apps namely Dynamics 365 for Sales, Dynamics 365 for Marketing, Dynamics 365 for Customer Service, Dynamics 365 for Field Service, Dynamics 365 for Project Service Automation, and Microsoft Dynamics Social Engagement. This blog attempts to identify what differentiates the two systems and why you should consider upgrading to Microsoft Dynamics 365.ĭynamics 365 is not a new product, but a repackaged bundle of Microsoft Dynamics CRM’s most popular applications. Dynamics 365 is the go-to platform for enterprises looking for access to latest features. Microsoft Dynamics CRM was replaced by Microsoft Dynamics 365 in November 2016 for improving customer engagement. ![]()
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